Privacy Policy

Cancellation Policy

Our goal is to provide the fastest possible service to its customers. In order to accomplish this goal, orders are automatically processed shortly after they are received. We currently cannot guarantee that we will be able to cancel your order. We sincerely request any cancellation to be notified within one hour of original order placement. If your order has not been cancelled within this time frame, there is a good chance that your order could already be on its way to you.

To cancel your order, please contact us by emailing us at info@thairose.lk Please note that a finance charge of Rs. 300 will be levied on all cancelled orders. If your order has been shipped already, it will be treated  as a return.